Returns & Exchanges

At Khanum's, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange eligible items within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Quality Check & Refund

Once our atelier receives and inspects your return, your refund will be processed back to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing