Frequently Asked Questions

Everything you need to know about your Khanum's experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for evening wear?

We accept returns within 14 days of delivery, provided the garment is unworn, unwashed, and all original Khanum's tags and security seals remain intact.

How do I ensure I select the correct size?

Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.

Do you offer international shipping?

Yes, we ship worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.

Can I track my order once it has been dispatched?

Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.